Q: what are inflatable Balloon made of?
A: usually 0.18mm PVC material, waterproof, fire-retartant, weather-resistant,lead free, UV protective.
Q: How to inflate the helium Balloon? (How much helium to fill?)
A: usually inflate with helium and fly up in the air, you may contact your local gas supplier for help. also it can be inflate with air to use as a ground balloon on ground.
Q: How long do we need to refill/add helium gas?
A: usually 10- 30 days to refill/add gas depending on design and use environment.
Q: Can you print our logo on the balloon?
A: Yes,printing as requested, you can send us high resolution artwork in JPG, PDF or PSD.
Q: Can we use inflatable Balloon in winds or in rain?
Q: Can we use inflatable Balloon in winds or in rain.A: Yes,PVC material is wind-resistant and waterproof, but please use it depending on actual scene.
Q: What's the delivery time ?
A: Usually,for 1-2 items,they can be finished within 7-12 working days,it depending on design (big or small size, simple or complicated),quantity (big or small),factory schedule(busy season or low season) etc.shipping time is about 4~7 working days by air/Express or 5- 45 days by sea,depending on your delivery address.Base on your budget,We will choose the best shipping way for you.
Q: How about shipping cost?
A: please tell us the items, quantity (weight& volume) and port of delivery (address),we will check with shipping company and quote you best price,it's different for each port/country.
Q: Is there any discount?
A: Yes,depending on quantity,design,size and etc.For bigger quantity order, we offer special discount or freeshipping.We recommend bigger quantity orders or wholesales which can save production and order processing cost,it is more cost-effective.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q: order step?
A: please choose the items and order quantity with requirements that you need.
2). We will quote you best price with details accordingly.
3).When you confirm the order,we will make proforma Invoice with all details and give you a guide.
4). We accept T/T,Credit Card,Trade Assurance,Paypal,E-checking,Western Union,Money gram Secure Payment.
5). We will start production as soon as we receive your deposit or payment slip/copy and keep you know productive process. (After production,we will send you photos for confirmation).
6). We will do quality inspection and take photos for your confirmation to check if any modification is required. (We also welcome your quality inspection.)
7).Then we will arrange/release shipment and send you shipping documents upon receipt of the rest payment.
Q: How can I do in case it get damaged?
A: considering the distance,it isn't convenient to return the damaged products, we provide repair kits for you. normally,the repairing work is easy,and we are happy to guide you if there are any problems.